"Consulting, Training and Advisory Services"

Revenue Assurance Consulting

Key Benefits

Access independent, expert revenue assurance consultants
Utilise revenue assurance practitioners who have many years of experience in the revenue assurance domain
Receive a full report detailing the good, the bad and the ugly
Receive immediate recommendations on the next steps
Consulting can form the basis for the establishment of an efficient revenue assurance function

Industry Best Practice

At XINTEC we believe that no system is better than the people who use it. Those people, your employees, need to be fully trained and occasionally supported by experts in the field of Revenue Assurance.

Recognising that the maintenance of an internal team of expert consultants and trainers is prohibitively expensive, at least if one is truly focused on delivering quality. We have put together a partner programme that brings some of the best skills in the industry to bear on your particular challenges.

While any customised consulting service can be rapidly scoped and supplied, our standard consulting offering includes:

Risk assessments and support for business case development
Pre-sales requirements: capture and data source analysis
Definition of controls, KPIs and reports
Post-implementation business process Health Checks (including data capture and analysis for RA)
Root cause analysis and incident investigations

Training

We offer several categories of training covering Telecom Fraud and Revenue Assurance separate disciplines. A combined Fraud and RA course is also available, as are introductory courses on Cybercrime and Cyber Security, and Internet Investigations. Standard course names, levels and durations are listed below:

Internet Investigations (Introduction - 2 days)
Cybercrime and Cyber Security (Introduction - 2 days)
Telecoms Fraud Management (Intermediate - 3 days)
Telecoms Revenue Assurance (Intermediate - 3 days)
Telecoms Fraud & RA (Intermediate - 5 days)
Telecoms Revenue Assurance (Advanced - 5 days)

Revenue Assurance Health Check

Often CSPs have difficulty measuring revenue leakage, as they don't know what proportion of data or revenues are not being billed.

This can be compounded by the fact that data can be deliberately manipulated (internal fraud), and suddenly the CSPs vulnerability becomes even greater.

The XINTEC RA Health Check is designed to help prepare a business case to justify the commercial benefit of a revenue assurance system.

By taking a "snapshot" of CSP data we can provide an estimate of specific revenue losses within a short timescale, usually less than four weeks.

View a Sample Report recently performed for a South Asian network operator.