Although the types of risk to which they are exposed are broadly the same, the larger telecom operators around the world are better equipped to withstand losses than their smaller counterparts. Also, the dissimilarities in financial profiles between large and small organisations, would suggest that new entrants and smaller players are more vulnerable to losses. Larger operators enjoy a greater experience and maturity in implementing more sophisticated risk controls in the areas of revenue assurance and fraud prevention
Irrespective of a communication providers’ size, a CFO or Finance Director’s nightmare is to have to explain to his/her executive team, to shareholders, to own customers, even the general public in some instances, why they didn’t detect an ongoing financial loss or couldn’t prevent a sudden fraud hit.
The increase in the complexity of fraud attacks around the world creates situations of genuine uncertainty for operators. No operator wants to constantly face the threat of being attacked by fraudsters and losing hundreds of thousands or even millions of dollars in just a few days. But we see this happening. There are some spectacular examples of companies being wiped out in a single fraud hit.
Customers too want to want to have confidence on their operator. They want a good service, accurate bills, and the knowledge that their mobile device is safe, and that their personal data is protected from theft or loss.
At XINTEC we can help de-risk a business in a very simple and cost-effective way with a suite of products that are flexible, adaptable, quick to install, and able to deliver measurable results fast.