The Problem

In a continually evolving ecosystem for mobile connectivity around the world, new challenges arise for Communication Service Providers (CSPs), making the fight against fraud and revenue loss a top priority for managers and CFOs alike:

• Risks associated with the introduction of new services leave CSPs operators exposed to fraudulent usage of network resources and network-based applications.
• The scale of revenue loss to interconnect bypass activity is still largely unknown to many CSPs. This not only has a direct impact on the bottom line, but is also responsible for traffic disruption on networks.
• Roaming fraud continues to be a specific challenge, in particular where network operators are dealing with shrinking margins on roaming revenues. This prospect should reinforce the determination to eradicate fraud.

Against a background of heightened competition between players and the erosion of revenues by third- party service providers and non-GSM access technologies such as VoIP schemes and OTT players, CSPs simply can no longer afford the cost of fraud.