Fraud Management and Revenue Assurance Webinars

Fraud Management and Revenue Assurance Webinars

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Fraud Management and Revenue Assurance are constant challenges for the telecommunications industry, as operators seek greater levels of protection for their revenue streams.

 

XINTEC continually provide insights and trends to keep followers up to date and informed in the face of such challenges.

Join our webinars to hear industry experts offer advice and tips on the right next move for your company.

Do More with Less - Fraud Management and Revenue Assurance

 

Brief: 'Re-prioritising Fraud Management and Revenue Assurance activities facing shrinking budgets'

Over the past year or two, Fraud Management and Revenue Assurance teams have come to realise that the Corporate catch-phrase of 'Do more with less' also applies to them.

Many Fraud and RA Managers have been forced to review and re-prioritise their activities in the face of shrinking budgets and resources.

This Webinar will look at some options that aim to ensure that reduced staffing and budgets does not have to result in a reduction in Fraud and RA savings and contributions to the business.

Covered in this Webinar:

  1. Options available to avoid moving to a completely reactive Fraud and RA operation
  2. Recognising the importance of maintaining a proactive Fraud and RA program, including aspects of both that cannot be dropped
  3. The importance of planning for the inevitable reduction in operational resources and budgets
  4. Discussing the cost and operational benefits of Fraud and RA outsourcing, Managed Services and Shared service offerings

WATCH WEBINAR RECORDING

About Colin Yates
Colin BWColin is a telecommunications professional with over twenty two years' experience, specifically in the area of fraud, investigations and threat management. Colin specialises in the areas of Telecommunications Fraud (Internal and External) and Investigations. He also has considerable additional experience with Personnel and Physical Security, Law Enforcement Agency Liaison, Intelligence Management, Regulatory Compliance, Crisis Management, and Policy development. Colin was appointed as a Certified Fraud Examiner in 1996 and is widely regarded as a world-wide authority on telecommunications fraud.
www.yatesfraudconsulting.com

The Future of Revenue Assurance

 

Brief: "Understanding Risk is Accelerating RA Maturity"

Understanding revenue risk is central to implementing effective RA controls, and to establishing a company-wide revenue and cost risk management framework.

Identifying and closing control gaps should be the highest priority for revenue assurance managers today.

Join this webinar to hear Geoff Ibbett, independent consultant and TM Forum Trainer, discuss an approach to risk mitigation that will allow managers to optimise costs at the same time.

Covered in the webinar:

  • An introduction to RA maturity
  • Basic risk management concepts
  • Preventative vs. corrective techniques
  • The importance of primary and secondary controls
  • Dynamic risk management

WATCH WEBINAR RECORDING

GeoffIbbett bw 1

Geoff has 30 years' experience in the telecoms and IT sectors.  He specialises in usage data management, revenue assurance and revenue risk management, and he also helps companies manage their product management lifecycle, to help reduce risk in these areas.

Geoff has a wealth of practical hands-on experience of identifying process gaps, system, operational and organisational issues found to be the root cause of revenue loss, and throughout his consulting tenure he has helped operators recover millions in unbilled revenue.

Geoff is an expert trainer, and he remains an active member of the TM Forum's Revenue Assurance Working Group.

International Revenue Share Fraud Webinar

 

Brief: "Mitigating the threat of IRSF and Roaming Fraud"

Recently, several industry-wide measures have been introduced to detect and mitigate losses, yet International Revenue Share Fraud (IRSF) is increasing on a global scale.

Join this webinar to hear Colin Yates, independent consultant and advisor to multiple industry bodies and ex-Vodafone Head of Group Risk, discuss best practices for executing a strategy for the prevention of IRSF fraud.

Covered in the webinar:

  • About IRSF and the extent of global fraud losses today
  • What measures can be taken to mitigate fraud losses
  • What controls can be put in place to predict and detect IRSF attacks
  • Industry guidelines and best practice used to address IRSF
  • How technology can help a CSPs Fraud detection and prevention capability

WATCH WEBINAR RECORDING

About Colin Yates

Colin BWColin is a telecommunications professional with over twenty two years' experience, specifically in the area of fraud, investigations and threat management. Colin specialises in the areas of Telecommunications Fraud (Internal and External) and Investigations. He also has considerable additional experience with Personnel and Physical Security, Law Enforcement Agency Liaison, Intelligence Management, Regulatory Compliance, Crisis Management, and Policy development. Colin was appointed as a Certified Fraud Examiner in 1996 and is widely regarded as a world-wide authority on telecommunications fraud.

www.yatesfraudconsulting.com

Case Studies

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Client's successDiscover our client's success stories through 5 case studiesRelated Case Studies

 

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