Although the lack of timely or accurate information is a challenge, industry surveys indicate that leakages range between 1% and 12% of revenue, and fraud-related losses are at similar levels. Therefore, a coordinated and structured approach to RA and fraud management can significantly impact an operator's bottom line.
It is believed that operators suffering higher percentages of losses are those found smaller markets, particularly in developing markets where there is insufficient data to estimate leakages. At the same time, smaller operators are becoming increasingly aware of this issue, and developing markets are now granting more and more importance to the RA function.
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